Walmart-#02988 - Tire And Lube Express
Tire Rotation-Oil Change - Complaint
LA FAYETTE, GEORGIA -- LATE Friday evening I had oil change and tire rotation done. They were open for business, but did not want to do the tire rotation. I told them that I came for Tire Rotation and Oil Change, so they did both. Time In 06:07 P.M. Time out 06:34 P.M. I then proceeded to drive home. The Tire and Lube at Walmart had closed and 1 Mile after leaving my Right front tire blew the side out, a 4inch gash. The next 3 Hours I spent contacting my son and changing the blow out. I work Midnight Til 8:00 A.M. so I called Walmart at 8:30 A.M. and told them I thought they might have pinched the side of my tire wall when they changed stalls for oil and then tire rotation. I was told to drive back to store #02988 and speak with a Supervisor. He said no way we did this. I told him they only wanted to do the oil, but when I asked the third time they complied. I STILL THINK THAT MY TIRE WAS DAMAGED AT WALMART. I OFFERED TOO BUY A SET OF TIRES SINCE I NOW HAD A BROKEN SET. THE MANAGER OFFERED NO DISCOUNT, NOT EVEN ON THE ONE BAD TIRE. I DROVE TO A TIRE STORE 20 MILES AWAY AND PURCHASED A SET OF 4 TIRES FOR $300.00 WHEN THE ONLY PRICE OFFERED BY WALMART WAS $417.68 I STILL THINK WALMART OWES ME THE PRICE OF THE ONE TIRE THAT CAME IN FINE BUT ONE MILE AFTER SERVICE WAS ON ROADSIDE THREE HOURS. I have always been a loyal customer and spend $10,000.00 to $15,000.00 per year here. BUT RIGHT NOW FOOD LION AND K MART ARE MOVING TOO THE TOP OF MY SPENDING LIST. Please resolve this issue so the next valued customer does not suffer as I have.
JERRY M. De FORE
Former Customer ?????