Vic Bailey Imports, Inc. - Salesperson-Can't Hear His Customers!!!!
Botched Car Sale - Complaint
SPARTANBURG, SOUTH CAROLINA -- I purchased a car through auto purchase program at credit union. The sales person that I dealt with Jeff [snip], seem to understand and acknowledge what I had in mind to do. I had a loan from the credit union and was going to make a cash down, and sell my car to the dealer. NOT TRADE on the sale, SALE!!!!! Several times before I drove to the dealership (2 hours away) we went over and over the details, about the car, the purchase, etc. I arrive at the dealership, my loan amount has changed, my down payment has changed and no check for the purchase of my car. This salesperson has rewritten everything. You would think that he might have mentioned any of this before I drive down there. I assume he screwed up, but didn't want to admit that fact. So needless to say, maybe Jeff [snip] doesn't remember or retain what you tell him. Obviously there will not be a second purchase from this dealership nor a recommendation. I had originally thought I would get my son a Mazda from this dealership, but nope, I'm going to Toyota.