Target - To Page a Customer or Not
MUNSTER, INDIANA -- After having just purchased a medication from the pharmacy, that required my drivers licence for the purchase of the product, I then proceeded to shop in the store for a list of items. I did not realize that I'd left my driver's licence at the pharmacy until I returned home. I called the pharmacy to ask if I'd left it there and they had it. I asked when they noticed I'd left it. "Right Away!" was the answer. "Why didn't you page me, as I was still in the store?", I asked. "It's against Target Policy." the answer I received. "Is it against the law?", I asked. "No, it's just a Target Policy." Poor Policy----No Common sense!!!. A customer has to wait for a letter or a call from the store to be notified. Thank Goodness, I was not traveling. Target should trust the use of common sense in Policy Procedures.