Jack In The box - Customer Service on Take-Out Food
3459 ALTAMESA, FORT WORTH, TEXAS -- I like your many choices of food that you have on your menu, but I don't like the customer service I receive on take-out food at location 3459 Altamesa, Fort Worth, Tx. I haven't eaten there in a while because of the same reason, but I thought maybe by now it might have changed. I went to the store on 06/24/2012 and ordered 1 Jr Jack value meal and a total of 4 Tacos (time:6:49) and at this time they were not busy. I got home and and did not receive my tacos.
This is the reason I quit going there before. I live about 2 miles round trip and I don't like eating my food cold, because I have to go back to pick up the rest of my order and all they can say without remorse that they are sorry. I have worked at a bank for 16 years and dealt with people all the time. I appreciate your time on this. Thanks, Linda Moore