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Verizon Wireless Poor Customer Service And Rip Off
Wireless Phone - Complaint
Review by lonleyy21 on 2012-06-26
Rating: 
FT. LAUDERDALE, FLORIDA -- Recently I ordered 2 iPhones on June 10, 2012. I called the next day to cancel this service, never received those phones and was returned to their warehouse.
I received a first bill of $304.00 for a service that I never received, plus another bill for $159.00, which I don't know why. I contacted them and waited 56 minutes to get to a representative and the call was dropped.
I've been waiting for a refund for the phone I never received and they tell me every day when I call, that I will receive my refund in 24 hours, which I never received yet.
I will not recommend this company to anyone, plus their prices are high.......................
.....................DO NOT BUY ANY PHONE FROM VERIZON WIRELESS.............
I received a first bill of $304.00 for a service that I never received, plus another bill for $159.00, which I don't know why. I contacted them and waited 56 minutes to get to a representative and the call was dropped.
I've been waiting for a refund for the phone I never received and they tell me every day when I call, that I will receive my refund in 24 hours, which I never received yet.
I will not recommend this company to anyone, plus their prices are high.......................
.....................DO NOT BUY ANY PHONE FROM VERIZON WIRELESS.............
Comments:
Posted by MRM on 2012-06-27:
Wow, how can they charge you when you never had the phone? Outrageous indeed.
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