Costco - Rude jack rabbits that worked
check out - Complaint
SAN JOSE, CALIFORNIA -- Everytime I go to a Costco, I never have any positive experience. I swear bad chi followed me around whenever I went to a Costco! My sister and I, went there for a simple purchase, 2 package of toilet paper, 1 watermelon, 1 package of canned chicken, and 1 box of beer and upon paying for the purchases, the cashier girl asked for my sister's id since she was paying. Once she saw that the name on the card was not my sister, she asked who was the card belong to, and we told her that it was our mother's. However at the time, our mother was not with us to make these purchases. Mine you, my sister and my mother looked alike, plus we have the same last name. So the cashier proceed to explain the costco's policy to us, and basically told us that the only thing we could purchase, was the box of beer without the membership. Plus our mother's card would be confiscated, and that our mother would need to make a special trip out of her way to pick up her card. When asked why could we only get the alcohol, cause if anything, we careless about the liquor, the cashier told us that under the state law, they can't refused a sale of alcohol. That's bull, really we don't care about the box of beer!!! Then the cashier told my sister that the card was Costco property now. My sister refused to leave the card in Costco and requested to ask for a manager, so cashier called for one, and shortly a supervisor showed up. He proceed to explain the policy to us again, but at the moment, my sister was like I am not leaving here without my card. The card was in the cashier's hand, but my sister's quick hands snatched it away from the cashier. In fear, the cashier thought my sister was going to hit her, plus the supervisor as well. He told my sister to claim down, and that it's not way she should treat the Costco cashier that way. So at the moment, I got mad, and said well, that's no way of Costco treating us that way either. My sister and I were not criminals, who was the one paying for the bill? Who gives the right to Costco to take the card away because of it's redicious policy? The membership policy should be re-establish and allow the offspring to use. We were the one having to pay for the dam membership and same billing address family member can't even use the card? Also at the exterence door, why do we have to show the membership card upon stepping foot into that property which people pay to get in?? We get it that only membership holders could get in, must we need to reach into our pockets/wallet/ purse to proof that? If the enterence door was only for incoming customers, then why do the workers took the Liberty to exit out of the incoming traffic of people trying to getting into Costco?? I once was yell at for using the enterence doors as exit when there was no one getting into Costco!
In another incident, on a rainy day before we step inside to another Costco, my sister slip an fell in front of the enterence, and the door greeter, do not even say anything or do anything. .At the time, I was mad because I felt like the least the door greeter could do, was to acknowledge that my sister was okay. The door greeter was looking right at us, and she was like I saw nothing. My mother and I complaint to the supervisor, at the time, took an incident report, but it was bull, Costco don't care about anything but themselves. The supervisior was like since my sister fell outside of Costco, it was not Costco property once its outside of the Costco prison doors. Are you kidding me? Not Costco property?!!? No one followed up anything and good thing my sister was not hurt otherwise I would sue Costco.
I have many more horrible stories from Costco, but too long to continue on. If it's up to my lonesome decision, I would careless for this communist faculty. To this day, I don't know why my mother would continue to put up these rude jack rabbits that work there.