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TCF Bank - Worst Bank Ever
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Review by maggiew3861 on 2012-06-29
Rating: 
TCF bank is the worst bank I have ever dealt with, EVER. Customer service is a joke. None of the departments talk to each other. I can't even close my line of credit at a branch in person, I have to fax a note saying to close it down. Does that make any sense. When I questioned that the lady I was speaking with informed me that she had 7 minutes before she left and other people to help. Very very poor polices and if she is indicative of the level of professionalism the employees demonstrate I can't believe they are even in business
Comments:
Posted by madconsumer on 2012-06-29:
they require it in writing for proof and evidence.
Posted by tnchuck100 on 2012-06-29:
The branch COULD handle this and fax any required documentation to wherever needed. This branch was simply displaying poor customer service.
Posted by trmn8r on 2012-06-29:
I agree with Chuck - a branch should offer to FAX a note, and for that matter they could offer to write the note and have the customer sign it.
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