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JP Morgan Chase - Free Checking
Complaint
Review by Dianeftrotter on 2012-06-30
Rating: 
LARGO, FLORIDA -- I am treasurer for local support group of [snip] a non, profit organization registered in New York state. Our title is [snip] I was trying to find a bank with free checking account since we are a low budget nonprofit group. I was told that as long as on of our signatories was a veteran we would be eligible for free checking account. I provide them with identification for one of our signatories to that effect.
To my surprise after several months a fee was added to our monthly statement. I called the bank and received no satisfaction. In fact by the time I got to the bank a week later to officially close the account they added another fee. I was never offered any explanation why the original offer was not honored. I have since put our monies in another bank.
To my surprise after several months a fee was added to our monthly statement. I called the bank and received no satisfaction. In fact by the time I got to the bank a week later to officially close the account they added another fee. I was never offered any explanation why the original offer was not honored. I have since put our monies in another bank.
Comments:
Posted by trmn8r on 2012-06-30:
Were you given no excuse whatsoever, such as the first CSR gave you incorrect information?
Did you open the account in person? If so, I would have gone back to that branch and demanded and explanation from whomever opened the account.
Did you open the account in person? If so, I would have gone back to that branch and demanded and explanation from whomever opened the account.
Posted by jktshff1 on 2012-06-30:
Was the signatory the one that signed all the checks?
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