Toyota of Santa Maria - Overfilled Tires
CALIFORNIA -- I recently had some work done on my 2004 Corolla at the dealership. Upon checking out I noticed that the workorder showed that they filled my new tires to 32 lbs. I questioned the service representative ( Lisa Kline ) about this, and was told that this was the correct pressure for my car/tires, I told her that the plate in the door read 30psi. I was also told that it was not necessary to check my tires pressure every week as I had been doing, but that once a month was fine.
Three weeks (1,100 miles) later I noticed uneven wear and went back to the tire dealership to have them checked, only to be told that the tires had been overinflated and had caused premature wear. I went back to the dealership and complained, where Ms Kline apologized and said that they usually inflate to tires to "comfort" level for customers, Even though the work order specifies that it is a state regulation that they fill the tires to the car manufacture's spec and not their own.
I spent over $700 on these tires expecting them to last for several more years. Now that Toyota has damaged them I may not get that and don't seem to have any recourse.