Quality Inn Suites - Rude & Nasty
Hotel Customer Service - Complaint
SANDUSKY, OH, OHIO -- Quality Inn Cleveland Ave Sandusky OH.....RUDE employees at the front desk......REALLY NASTY!!!!! Had 50 people waiting in the lobby for a 4:00 check-in (Hotels.com had the check in time @ 3:00.) At 4:15 the rude bunch announced that all 89 rooms were magically available! REALLY? Those of us that waited for an hour and a half in your Lobby are very greatful that you think we have an IQ of 0. Their excuse......We're at the Mercy of Housekeeping" - Ya Are?...well "Shucks", me Elly May, Jethro, and Granny thought you might have the brains to figure out what rooms have/have not been cleaned before 4:00 O'clock in the afternoon! Just sayin - Can you say "Hotel Management Degree"?......I didn't think so!!!!!!!!!!!!