Residence Inn's Sanitation Procedures - Unhealthy
FREDERICK, MARYLAND -- I don't want anyone to have the unhealthy experience I encountered while staying at the Residence Inn, in Frederick, MD.
When I filed the formal compliant below, with the Residence Inn's Customer Service that I became sick after my hotel room and furniture had been shampoo during my stay at the Residence Inn. The Residence Inn's insurance division sent me a letter stating that since I was on company business, I would have to file a "Workmen Compensation" claim through my employer. This is unacceptable and a very poor public relation policy:
"On Monday, 11, 2012, I checked into the Residence Inn, in Frederick, MD. (Confirmation #767482437COUNT). I was in good health when I checked into the hotel on Monday. If I had prior knowledge to making my reservations, that the floors and the furniture cushions would be shampooed, I would not have selected the Residence In, in Frederick, MD. On Tuesday, 06/12, in the evening, I returned to my (#111) and the floors and been shampooed and the furniture cushions were damp. The manager, Becky Servey instructed me to turn on the air conditioner to speed up the drying process. This is when things turned for the worst.
After 2 hours or so of staying in my room, my throat began to get sore and my feet felt wet because my house slippers were damp from the wet carpet. Ever since Tuesday, 06/12/12, I have not been able to get a full night’s sleep because of a sore throat, headaches, runny nose and congestion. I have been coughing periodically, since Tuesday as well. Due to this condition and my unfortunate experience while staying the Residence Inn, Frederick, MD., I have had to spent monies on medication, a visit to the emergency room and doctor’s visit.
A prudent person have considered the comfort of the guest first and shut down the entire floor before shampooing the floors and furniture.The Residence Inn Management, in Frederick, Maryland was negligent in insuring the comfort, health and safety of their guest.
That being said, I am requesting full recompense of all monies paid during my hotel stay and medical expenses as a result my physical condition."