NAPA auto parts - Company policy

Review by awilliams8750 on 2012-07-03
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
My father has owned a napa store in hammond for 6 years. He has been a well respected part of the community giving money to charity and free oil changes for single mothers and widows while still paying above and beyond on the monthly bill to napa. That of course was before they started to put him out of buisness by under cutting us to our customers by selling direct to them for less than they sell to their own store (us) for. Why? So that when we are gone, the other napa 15miles from us can charge whatever they please for a napa part without losing their so called "loyalty". They have prematurely called in the loan even though in 6 years we have paid off 200k and are continuing to do superb buisness in a small town, population 10,000. Threatening taking back their stock at 50 cents on a dollar and leaving us with nothing, not even the initial investment leaving my father with only the receivables that have zero value elsewhere. So, just a warning for anyone looking to go into buisness with NAPA or general parts co (GPC), this is the nature of corporate America. Morality and integrity have nothing to do with it. Have a nice day.
Comments:4 Replies - Latest reply on 2012-07-04
Posted by T on 2012-07-03:
I love NAPA - it is the best auto parts chain I have ever dealt with. I'm sorry it didn't work out for your family for whatever reason (I couldn't follow the details given).
Posted by Tezrien on 2012-07-03:
Sounds like Mitt Romney and Bain Capital are now running NAPA.
Posted by onlooker on 2012-07-03:
Posted by rush2112 on 2012-07-04:
NAPA= Never Any Parts Available!
I havent been to a Napa store in over 10 years.

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