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HSN vs. QVC
HSN Website and Customer Service
Review by Consumer on 2012-07-04
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TAMPA, FLORIDA -- QVC is bending over backwards to do the volume of business that HSN does. But while HSN's prices are far better, along with their customer service, QVC's is no match to HSN. HSN's website is far superior to QVC's website too. And QVC can't figure out why HSN does twice the volume of business that QVC does. It's suppose to be in their intials, Quality, Value, and Customer satisfaction. But the QVC in their name is a lie!
Comments:
Posted by Susan on 2012-07-05:
Volume of business? 4th Qtr 2011 HSN's sales were $693 Million while QVC's were $1.8 BILLION.
Posted by bejenin on 2013-02-24:
Hsn canceled my account. They claim to have sent me a letter SIX months ago. I guess my return % was too high. But they are counting in. a month period? Too bad there stuff is of inferior quality. Its gone downhill in recent years
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