Spirit Airlines - This Airline Should Be Shut Down
Flights - Complaint
ATLANTIC CITY, NEW JERSEY -- This is hands down the worst airline I have ever been a passenger on. I have been a member of the "9 fare club" for 2 months now and out of my 6 flights: 1 was cancelled, and 4 were delayed 3 hours or more. On today's flight... we boarded the plane and waited about 30 minutes before they made everyone get off because "it smelled of fumes".
My flight Memorial Day weekend was cancelled for "maintenance issues". The flight was scheduled for 4:40pm and we were told the flight was cancelled at 7:15pm. They re-booked passengers on flights the next day and gave them a voucher for a 1 star hotel. It was so bad that passengers left because the rooms had bugs and were not safe for their children (thanks for nothing Spirit). People missed work, job interviews, funerals, and even medical treatments at the hospital!!!!
My college roomate had a flight to Mrytle beach this weekend, and after they checked in and boarded the plane they were told they had to get off because the flight was over-booked (for broken seats of course)! Not to mention their bags were still sent to Mrytle beach and it took them 2 days to get them back.
GET YOUR ACT TOGETHER SPIRIT OR SHUT DOWN. IT WOULD ACTUALLY SAVE YOU MONEY TO HAVE A SPARE PLANE SO CANCELLATIONS FOR "MAINTENANCE ISSUES" DON'T OCCUR. INSTEAD YOU ARE LOSING 100'S OF ANGRY CUSTOMERS!