Wells Fargo - Distraught
Credit Card Application - Complaint
ANYTOWN, FLORIDA -- I tried applying for Wells Fargo Student Credit Card and they were not even in the least helpful with my application process. I submitted in one application and didn't hear from them until more than two weeks later. Eventually I got a mail saying it got rejected due to income allowances even though I did have income and a part-time job. I applied again and didn't hear from them for another 2+ weeks until they sent another rejection mail requesting additional ID which I faxed over. Then I didn't hear from them for yet another 2+ weeks. They sent another empty letter stating they needed verification of SSN. I called the customer service and all the person who answered could say was "this is federal policy" to require so much personal identification verification. If this is federal policy, then why don't other credit card companies do the same? Yet no one I knew who applied for their first credit card had to go through this much "verification." The customer service person was very unhelpful and kept repeating the same thing and he couldn't provide any other information to educate first-time appliers such as myself about the whole credit application process. Then when I requested to rescind my application, they said "this will negatively affect your credit score." My credit score that I haven't even started to establish is already being tarnished by a company that that didn't provide any help in the application process and only demanded more and more information from me. I was completely distraught. I hope no one has such a terrible first time experience in applying for credit card like this. If you're a college student or first-time credit card applier, please do yourselves a favor and DO NOT APPLY TO WELLS FARGO!