MILWAUKEE, WISCONSIN -- I have never been so disgusted in my life!!! we stayed at Comfort Inn in Miwaukee Wisconsin at the end of June 2012 with a lia sophia conference. Everything was ok minus the fact I needed a refridgerator for my medicine which they say they have and was told they didn't have any. I had literally been released from the hospital the day before we went and needed my medicine to be refridgerated. Strike 1
They have a front desk clerk named Katie who was rude multiple times when we were there for our three nights. We checked out and all charges came off credit card 2 days later which was only supposed to be for incidentals. We paid cash for our room so our balance was 0 on receipt when I checked out. So when a week later Comfort Inn charges my account AGAIN! I DONT UNDERSTAND HOW THEY CHARGE MY CARD A WEEK LATER WHEN I OBVIOUSLY DID NOT APPROVE IT BECAUSE I'M NOW BACK IN OHIO! I WAS DISGUSTED SO AFTER THREE DAYS OF PHONE CALLS ON THE THIRD DAY I FINALLY GET A HOLD OF THE MANAGER BUT NOT AFTER BEING TREATED UNBELIEVABLY BADDDDD BY THE FRONT DESK CLERK KATIE AGAIN!
The general manager assures me it would be fixed that day. Check my bank an hour latet and not only did they not fix it they CHARGED ME AGAIN! Now my account is overdrawn. I have all kinds of fees from my bank and once again can not get a hold of anybody when I call back at 2 in the afternoon there is no one there again who can help me! Can not believe this. I have more in overdraft charges than the entire rate I paid for they stay!!!! So still waiting for a call from someone to fix!!
Meanwhile still getting charged with overdraft fees. As I mentioned I had been in the hospiptal for 11 days before leaving so I HAD NOT WORKED IN A MONTH!!! So now I have no way to cover their 400$ mistake and they are doing nothing to fix the charges with my bank!! DISGUSTED IT'S FRAUD! I DID NOT AUTHORIZE THESE CHARGES THEY ARE STEALING FROM ME AND I HAVE CALLED FOR THREE DAYS TRYING TO GET HELP AND INSTEAD THEY CHARGE ME AGAIN. And to top it of I was treated VERY BADLY BY KATIE WHO YELLED AT ME WHILE I WAS CRYING ON THE PHONE EXPLAINING THAT I NEEDED SOMEONE TO HELP ME! I WILL NEVER STAY AT A COMFORT INN AGAIN! BE CAREFUL IF YOU GIVE THEM A CREDIT CARD BACAUSE THEY WIL STEAL FROM YOU!