Dunkin Donuts - Racism

Complaint

Review by hiswave73 on 2012-07-06

Rating:

BRONX, NEW YORK -- I notice the Dunkin Donuts in 2350 Jerome Ave in the Bronx, only cater to the Hispanic customers. Every-time, I'm there the salesperson's speaking Spanish and extra friendly to the Spanish customers. On 7/6/12 I was on line ahead on an Spanish male customer, two salesperson was at the counter. Salesperson #1 was taking care of the customer. Salesperson#2 knew I was next and when the Spanish customer behind me rudely spoke in Spanish his order to salesperson#2. Salesperson #2 overlooked me and serve him, when I told both salespersons person I was next in which they knew. They try to cover up my complaint and didn't even say sorry. Both salesperson are Spanish.

Malcom X

Comments (3)

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Comments:

Posted by frak on 2012-07-06:

If they had refused to serve you, you would have legal recourse. Putting you at the back of the line, I don't think, rises to the level of a violation.

Report them to DD HQ, then stop going there. What else can you do? Cause a big stink that will surely get nasty stuff added to your order? I'm personally usually content enough to take my business where it is appreciated.

Posted by MRM on 2012-07-06:

I dont think its racism. Its more like favoritism or discrimination.

Posted by trmn8r on 2012-07-06:

How do you know that salesperson #2 knew that you were next? Maybe salesperson #2 didn't see you?