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Bank of America Home Loans - They do not CARE

Mortage loan - Complaint
Review by jackson.jannette on 2012-07-06
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CLINTON, MARYLAND -- BAC doesn't care about you or your home as long as you can make a payment they want their money. If you fall on a hardship and need help you are asking the wrong company for help they do not return calls or emails will "loose your paperwork" and ask you to keep resending it over and over then when it gets to underwriting OH we need and updated this and that bull....... I have been dealing with then trying to get a modification for the last two YES two years still nothing. If possible do not use them at all.
Comments:2 Replies - Latest reply on 2012-07-06
Posted by madconsumer on 2012-07-06:
there are many other places to re-finance your home loan.
Posted by trmn8r on 2012-07-06:
Yes, that is what a bank cares most about - that you live up to the terms of the loan. Unfortunately they aren't wild about making exceptions or waiting extra time for their monthly payments.

I hope you are able to recover and find a way to refinance.

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