Office Depot Inc - 8-10 Weeks is vastly underestimated wait for rebate

Rebate for software purchased with tax forms

Review by trmn8r on 2012-07-06

Rating:

I examined the rebate form with a magnifying glass and a lawyer at my side. I made sure to follow every rule to a t. Picture it - the month was March.

So I call today to find out what's what, as my check never arrived. The automated system can't find any record of my submission ): Hope springs eternal as I am connected with a cheerful Office Depot rep, who takes my address. She finds my submission, and quickly tells me it was received more than 3 months ago. She asks to put me on hold, and after several minutes returns to tell me the rebate "is just sitting, waiting to be approved." More like just sitting waiting for me to forget about it, most likely.

She told me I can check the status of my check on the OD website, but if the automated system can't look me up by my phone # or address, I have little confidence that will happen...

Golly, I expected to be told I forgot a letter or number somewhere. I've never been fond of the whole rebate concept, so I guess I'm not all that surprised. I'll post back if it shows up.