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Kroger Westlake - Burned Rotis Chicken On Display In Deli
Savory Rotis Chicken - Complaint
Review by free2goc on 2012-07-07
Rating: 
HARDY, VIRGINIA -- I love Kroger rotis chicken, They advertise fresh cooked by 4 PM daily. It appears they cook too many chickens at one time and then reheat them dailey until they are black with overcooking. The employees try to tell you that it is the new seasoning. If you buy one you cannot eat it as it is so burned. This has been happening for months.
I have complained to the managers but I can never find a chicken that is not burned when I shop. It is as if their attitude is if you don't like it go somewhere else, knowing that this is the only big store at Smith Mountain Lake. I do try to take my business somewhere else lately as I find it annoying not to be able to buy a good rotis chicken on any given day I shop. Where is management these days?
I have complained to the managers but I can never find a chicken that is not burned when I shop. It is as if their attitude is if you don't like it go somewhere else, knowing that this is the only big store at Smith Mountain Lake. I do try to take my business somewhere else lately as I find it annoying not to be able to buy a good rotis chicken on any given day I shop. Where is management these days?
Comments:
Posted by trmn8r on 2012-07-07:
Is only the skin burned? I haven't bought a rotisserie chicken in a few years, but I recall that the ones I was buying had a "blackened" appearance. However, the chicken didn't taste burnt.
If I felt the meat was burnt, I might try to return the uneaten portion and demand a refund. That could lead to them modifying their cooking procedure, perhaps.
If I felt the meat was burnt, I might try to return the uneaten portion and demand a refund. That could lead to them modifying their cooking procedure, perhaps.
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