Florida Enterprises / Florida Tourist Bureau Complaint - Conned and ripped off
KISSIMMEE, FLORIDA -- I also have been ripped off by the above company.Received an e-mail from them re a travel deal, and then followed it up with a phone call. Questioned the need for payment immediately and was given a supervisor to talk with. He assured me that I would receive e-mail confirmation with 1-3 days and a follow-up mail package within 10 days.I then had 30 days in which I could contract out of the deal and I would get a full refund.To date (2 1/2 months later) I have not received the e-mail confirmation and in fact did not receive the mail package until 3 wks later.During the three weeks of initially entering into the contract I found their website and phoned numerous times(from NZ), wrote 3 letters and faxed to the companyinforming them that I was cancelling the contract. I then received the info in the mail and have sent it back.The Terms and Conditions state that the contract is for purchase of a Travel Certificate and this needs to be returned to the company.There was nothing in the info received that had "Travel Certificate" on it. The only other correspondence that I have received from them(e-mail), is to tell me that I am not able to contract out of the deal as I have not meet their terms and conditions by responding in the required time.Whatever!Incidently the letters that I posted have all been returned to me, address unknown. On checking on the address on the finally received correspondence, the address on the website is incorrect.I am still battling to deal with this.Any e-mails I have sent them I have received an automated response saying that they will get back to me within 72 hours. But no reponse follows.I dont think that I ever want to visit the States, ever.I will certainly promote this incident within NZ- a little country we may be, however we do do a lot of Travelling and my advice to them will be "Do Not Deal With This Company!" We have a couple of very good Consumer Programme filmed nationally who would be very interested in this story.