Discount Tire guys are awesome!
Tire replacement - Compliment
BELLINGHAM, WASHINGTON -- I just had yet another tire replaced at Discount Tire, and had more awesome service as always. Some schmuck had thrown a beer bottle in the road the day before, and my reaction time between seeing said bottle and swerving was unfortunately too long. So I put the donut on and went to Discount Tire after work.
I was a bit worried at first. It was nearing the end of the day, they were busy, and I was severly sleep deprived at the time and had been having a generally crappy day up to that point. Before I even got up to the desk, though, one of the guys from the shop took my wounded tire from me and took it to get it tested. I was glad I didn't have to lug the dirty thing all the way up there.
The tire test took just a few minutes. My tire needed replaced. I had the free replacement certificate on it, so it only cost me $10 to replace, and that cost was just to put the free replacement certificate on the new tire. (This is the third time I have taken advantage of that certificate. It has more than paid for itself!) They also rotated my tires. Even though it seemed pretty busy, they were well-staffed, and I was on my way within half an hour.
The staff is always incredibly friendly, not to mention pretty good looking as well. The store floor is always clean. They also have an absolutely awesome espresso machine that does espresso, lattes, cappuccinos, mochas...I wish I had one at home! Price-wise, they are usually the best as well, and if they don't have the tire you want in stock, they will call around EVERYWHERE to find it. (I once watched one of them call around for over half an hour...he finally found the tire desired halfway across the country. I'm not sure what sort of tire that was that made it hard to find; they've always had tires for my car in stock.)
In short, these guys are the absolute best. They can take a crappy situation (flat tire) and make it a much more pleasant one. Once you can get your car there, they'll take care of you and brighten your day! I will never take my car anywhere else.