I Will Never Use Auto Europe Again
Car Rental Broker for European Driving Vacation
I will never use Auto Europe again. After I completed the online reservation and they charged my card, they sent me a voucher that said "not valid for vehicle pick-up". When I called and inquired why, they said "oh, it just takes a day for the reservation to clear the system, don't worry about it." Well, when I got to Gare du Nord with my family and all our lugguge, Avis had never heard of us. When we called Auto Europe, they told me some fooey about how you have to book twice for it to really work. And they laid all the blame on me and wouldn't lift a finger to help. Avis didn't have a car, but fortunately Hertz happened to have one. Thank goodness. But I will never use Auto Europe again -- I was humiliated in front of my wife and kids, not to mention the Avis rental clerk. Shame on them.