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US Airways - Flight Canceled, vacation ruined

Complaint
Review by ramosl1 on 2012-07-08
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
SEATTLE, WASHINGTON -- Because US Airways canceled my flight I will get to Lisbon on Wednesday instead of Monday, I will have an extra stop, and instead of having a 56 minute layover, I now have a 14-hour layover. And for the same price I paid originally...My advice to you is stay away from US Airways. I will never fly with them again. I have taken many flights and never went through this nightmare. Thanks for destroying my vacation US Airways.
Comments:
Posted by trmn8r on 2012-07-08:
I wonder if airlines are cancelling/consolidating flights to save money by not flying planes that are partially booked. I think others may be doing the same thing.
Posted by JISCal2 on 2012-07-08:
If the airlines are the ones canceling the flight they should offer a refund and allow you the option to see if another airline can get you to your destination in the time frame that YOU select.
Posted by Ben There on 2012-07-08:
Planes to Europe are packed these days, and a lot of flights have been cancelled this weekend because of storms... This could have happened on any airline unfortunately.
Posted by dan gordon on 2012-07-09:
all airlines cancel flights. Sort of depends on why the flight was cancelled.
Posted by Ben There on 2012-07-09:
As nice as 56 minute connections are, you might want to consider taking a much earlier flight to your connection city next time... especially if you are going to a place like Lisbon that may only have 1 flight a day. This gives more room for error with weather delays and mechanicals, and if something does go belly up, there is more time to be switched to another airline.

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US Airways:
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