Lowes: Poor Install And Defective Carpet
Carpet Install, Mohawk Cheyenne - Complaint
CARY, NORTH CAROLINA -- Purchased $5,000+ worth of Mohawk Cheyenne carpet from Lowes in Cary, NC. Watsons Flooring did the install for them - did poor job - bad seams and damage to walls/baseboard. Also turns out carpet contained factory defect - a large line running entire length of roll. So now every room in our new home has this terrible scar. Have spent last month trying to get this fixed but Lowes is dragging their feet and doesn't seem interested having a satisfied customer. So we will not be paying the Lowes credit card bill until it is fixed. We will also be taking legal action if it is not corrected in next week.