3
Helpful
Votes

Stay Away From Stacey's Camper Rental This Place Should Be Shut Down!!

Camper Rentals - Complaint
Review by louie6503 on 2012-07-09
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
ROCHESTER, NEW YORK -- HORRIABLE HORRIABLE DISASTEROUS WEEKEND EVER!!!!!!!
RUN RUN FAR FAR AWAY FROM HERE AND THESE PEOPLE!!!
I have never been more dissatisfied in my life. We rented a pop up camper that never should have left the lot. The air conditioner unit leaked so we could not use all 4th of July Weekend long!!!! Then when it poured rain the following day, the rain poured right in the camper through the AC unit. We had to have three buckets to collect the water which we had to change hourly. When we FINALLY got a hold of the rudest office lady ever, she said well we don’t really test them before we have them leave....WHATT REALY!!!! Professional, I think not LMFAO!!!

Then they proceeded to tell us to purchase a tarp (at our expense) to place over the roof. Finally after cutting our family holiday weekend short we returned the camper to only be even more dissatisfied with the customer service we encountered again. The staff wanted to hear nothing about the problems or the damages that we had experienced. NO COMPENSENATION WAS MADE FOR THIS DISATISFIED CUSTOMER!!!! THIS PLACE SHOULD BE SHUT DOWN!!!!!!!!!!!!!!!!!!!!!!!!!
Comments:1 Replies - Latest reply on 2012-07-09
Posted by jktshff1 on 2012-07-09:
Thanks for the heads up.

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.