Southwest Airlines - Southwest Flight Att Stole My Carry On
Carry-on Luggage - Complaint
I was on my way to my daughters wedding -had all VERY imp wedding things in my carry on including jewelry-dress for the wedding-shoes-wedding purse-baby pix of my daughter not replaceable-also meds and imp documents. All in my carry on for safe traveling. That is why I didn't ck this bag.
It wouldn't fit on the overhead so I told the flight ATT what was in it(stupid me) she listened and said she would not ck it! She reassured me she would keep it with her in the galley way. As I exited the plane up front I asked for my bag she said she had to ck it!!
I almost yelled but contained myself. Asked her for the tag she said she didn't tag it and reassured me it would be at the luggage with the rest of the bags. Well you guessed it this happened March 29th 2012 and I'm still with out my bag. I since rebought the wedding dress for myself -shoes etc. I'm still sick over it all.
I've gotten very little satisfaction from the way this is being handeled they are very slow and non informative about searching for the bag. I believe the flight attendant has taken the bag and is enjoying my articles!!
SO UPSET!! Southwest will never see me again and I will be sure everyone knows how they have handled my situation and made my daughter's wedding a very stressful situation.