Vanderbilt Informative - Harrassing Phone Calls
My mobile home mortgage was sold to Vanderbilt a few years back, without my knowledge of it being sold. Since then, I have had harrassing phone calls, not all the time, but sometimes. I have had to let the mobile home payment go for a week or two to get other bills caught up. When they call about the payment, they tell me that my home should come before anything else. Well, sometimes it has been the car payment that I have had to skip the trailer payment for. If you don't have a car, you can't get the money to pay your trailer payment. I have also had to let it fo sometimes just to pay my utility bills to keep them from being shut off. I have 2 children and I am a diabetic, so our utilities are just as important. We need to ban together and get them to quit the threatening and harrassing phone calls. And I almost forgot, they have called me before and said that I had no insurance on my home, which is a lie, because we have an escrow account that takes care of that. I had to call back and talk to a manager about it.