Rude, Lazy Employee at Fred Meyer Oak Grove
Can/bottle Recycling - Complaint
OAK GROVE, OREGON -- I was returning bottles and cans with my children that they had collected from neighbors for money to go to camp... I was told by a younger employee named Jackie that I had too many cans and bottles and that I would have to go to the back of the line while another customer that had been waiting went ahead of me. I said "O. K., no problem" and let the other customer go ahead of me even though I only had about 20 or 30 bottles to go. The next customer was VERY slow but I waited patiently while he did his bottles. When he was done, I went back to work and quickly finished my returns.
We had quite a few returns that needed a hand count, so we let Jackie know and she said something that I couldn't hear and kept on doing other things. I waited patiently and after a few minutes asked again for her to count our cans. At that she replied that we had too many cans and she wasn't going to count them. I said,"oh...really?" I have NEVER had an employee act that way toward me. Most of the people I've worked with at F. M. have been helpful. I don't believe that an employee at ANY store should be treating customers in such a way.
One minute of her precious time would have made the difference between a happy customer and an upset customer. And by the way, I have NEVER posted a complaint about anyone before!