Safe Smoke Vapors & LUX E-Cigs - Beware the non-existent small print
electronic cigarettes - Complaint
FLORIDA -- This company offered a free trial of their electronic cigarette for the fee of $4.95 for shipping & handling through our local newspaper. They sent the product with just a notice that it had been shipped and they charged my credit card $4.95. Now they have charged my card for $109.67 for the remainder of the cost of the "starter" package and $69.90 for a monthly refill. The refill was not ordered. When contacted, they said that the small print said that if the registration was not cancelled within 30 days of the order, they automatically billed for the remainder of the starter product ($109.67) and they automatically billed and mailed a monthly refill ($69.90). I never received any notice that there was a 30 day cancellation window, nor was it in the package when it arrived. I have contacted them and they "graciously" have stated that they will give me a credit of $40 on the $109.67 and $40. on the $69.90. Apparently honesty and straightforwardness are lost with this company. BEWARE!!!!!!!
And, the product is nearly worthless.