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LA Fitness - Bad Customer Service
Membership - Complaint
Review by danangman2000 on 2012-07-10
Rating: 
My local club got bought out and I went in to get transferred over, I was treated like a outcast by the front desk staff. When I asked to speak to the manager, a man named Kevin came out and was very rule. He first said he could help me and said I had to take my complaints up with my former club that was going out of business. When I asked to speak to his superior, he refused and said he only reports to the owner and his contact information is not available. LA Fitness need to hire more professional, competent, and courtesy people to provide an inviting and friendly first impression for new and confused customers.
Comments:
Posted by Alain on 2012-07-12:
Given the way you were traeted, your best bet is to get whatever refund is possible and sign up with someone else.
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