LA Fitness - Bad Customer Service
Membership - Complaint
My local club got bought out and I went in to get transferred over, I was treated like a outcast by the front desk staff. When I asked to speak to the manager, a man named Kevin came out and was very rule. He first said he could help me and said I had to take my complaints up with my former club that was going out of business. When I asked to speak to his superior, he refused and said he only reports to the owner and his contact information is not available. LA Fitness need to hire more professional, competent, and courtesy people to provide an inviting and friendly first impression for new and confused customers.
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