A.C. Moore Arts & Crafts - Rewards account set up in name of wrong person

Complaint
Review by theresalevans21 on 2012-07-11
Rating: StarStarEmpty StarEmpty StarEmpty Star
WHITE MARSH, MARYLAND -- How about finding out after more than two years why you are not receiving any rewards at all? Because when I opened the rewards account, the only thing pertaining to me on the account was the phone number. All the other information was someone else. I'm in contact with them now, but will bet nothing is done to resolve this situation.

It's been a whole day and still no contact from AC Moore
Comments:1 Replies - Latest reply on 2012-07-11
Posted by MRM on 2012-07-11:
How can that be? Theres a unique rewards account number. During those two years, you should have known the error while checking your account online.

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