United States Postal Service - Inconsistent mail delivery
BERTRAM TX -- First, I'd like to say that I have already talked with the gal behind the counter at the Bertram, TX post office. Subject discussed with the lack of
receiving some mail. Of course, the response was if I get one company's mail then there's nothing wrong with their delivery service. It's the companies. Really.
Verizon mail is inconsistent in delivery.
Allstate mail in inconsistent but one important piece of mail which lead to a collection issue was not delivered. As a matter of fact 2-3 pieces of this type of mail never got to me.
Settlement Notice was sent in January and not received which was a shock. They sent three notices and I finally got the one sent 7-3-12.
Doctor has been sending bills since last Oct '11 and I've not received one statement. Went to collections.
So, if I have this correctly, at least four companies are wrong. Not the post office. The companies whom I've verified have my correct mailing address.
What's scary is that I don't know why other important mail is not getting to me.
I know the counter gals at the post office have no authority to do anything. They didn't offer one solution. They probably don't know how to check into undeliverable mail. Oh, and while I was there I found out they've been holding a package for me. Not notice in my mail box.
This is not customer service. There is no responsibility on their part. They cannot be fired to the best of my knowledge. I take the brunt of their lack of competence.
ps: They don't deserve 1 star rating.