CT MusicDeals thru Ebay - Furnished Incomplete Product

TV Ears - Complaint
Review by stevefar2000 on 2012-07-13
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
I ordered TV ears for my mother-in-law through Ebay. The company which furnished the product is listed as CTMusicDeals.

They sent the ears BUT omitted the cord which attaches to the TV. My complaints to CTMusicDeals and Ebay were ignored.

Both companies, Ebay and CTMusicDeals are VERY unreliable. I have tried for months to solve. Ebay resolution center is a big joke.
Comments:1 Replies - Latest reply on 2012-07-13
Posted by T on 2012-07-13:
I looked through this company's feedback all the way to January, and I don't see where an item with this description was sold (the title is shown for each). When was the transaction? Did you leave feedback?

Ebay has a very set procedure for disputes such as this. First, you start with is the item as advertised - did the as state the cord was included? If so, you contact the seller and ask what is up. You have the ability to create a dispute with Ebay/PayPal if the seller doesn't satisfy you. But these things have to be done by deadlines.

It is hard to know where the process broke down without more details about what the communications were and whether or not you filed a dispute.

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