David's Bridal - Paid for a dress that no longer exists!
Bridesmaid dresses - Complaint
HURST, TEXAS -- We went to look for my bridesmaids dresses for my sister-in-laws wedding that is in October 2012. We found a really cute affordable one that everyone liked. We opened a credit account specifically for the dresses and placed our order. We were told it would take 6 weeks and we ordered in May. July gets here and still no dresses so the bride calls and apparently the dresses are no longer being made and the consultant put her wedding date in for December 2015, so our dresses had not been made yet. We had already made several payments on the credit card and the balance owed was not the amount that needed to be refunded. We asked for a split tender refund, where they put the amount owed on the card back on the card and the remaining balance back in cash. But they said that cannot be done the credit card company would have to send a refund check. Now that doesn't seem fair, we paid for the dresses the day we ordered them and they made a mistake shouldn't we get our cash back the same day? Needless to say we went to a different company, paid double for our new dress and had to put a rush on it since the wedding in now 2 months away. So...only go to David's Bridal if you want to pay for dresses that do not exist!