Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

2
Helpful
Votes

Kellogg - Bugs in Kellogg's Special K Cereal

Kellogg's Special K cereal with red berries - Complaint
Review by DUMBLEDORE on 2012-07-16
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
BATTLE CREEK, MICHIGAN -- I bought three boxes of Special K red berries cereal in June, 2012. The expiration date on the box was May 2013. When I opened the cereal the following morning and poured it into a bowl, I was shocked to see dozens of little bugs climbing out of the cereal when I started pouring milk on it. I will never buy a Kellogg product again. What kind of filth infested factory allows bugs to get inside their product. Shame on Kellogg manufacturing.
Company Response:
I am sorry to hear this happened to you. Please call our contact center and give this reference number and they will be able to help you out. 025942761A 1-800-962-1413
Comments:
Posted by MRM on 2012-07-16:
Thats nasty! Thre are probably eggs laying in there as well.
Posted by Tezrien on 2012-07-16:
http://www.sixwise.com/newsletters/05/06/29/how_many_insect_parts_and_rodent_hairs_are_allowed_in_your_food.htm


nuff said !
Posted by trmn8r on 2012-07-16:
Most excellent link, Tezrien. I especially liked the mouse in the loaf of bread.

Is there a possibility the insects got into this box of cereal during shipment/storage? Perhaps the bag was not sealed properly. I'm leaning in that direction, versus believing the factory is infested with insects.
Posted by biomajor on 2012-07-16:
If the insects were still crawling, and you just bought them the day before, it was probably during storage at the store where you purchased it. They may have punctured the sealed inner bag and allowed the insects access to the cereal.
Posted by frak on 2012-07-16:
I've been to the Kellogg's plants, and like biomajor says, these critters must have come in afterwards. The cereal is cooked then immediately pumped into bags, so while bugs are possible, it seems improbably that LIVE bugs came in during the manufacturing process.

Is there even the slightest chance that these bugs are in other foods in your pantry? My stupid father got bugs once and had to throw out everything in his kitchen.

For nothing else, this is a great time to double check your overall food storage, just to make sure it is as clean as you expect it to be and as I am sure it is!
Posted by Kellogg Consumer Affairs on 2012-07-17:
I am so sorry to hear about this happening. As others have mentioned, it would most likely have happened in distribution. Please call our contact center and give them this reference number: 025942761A and they will be able to help you. 1-800-962-1413
Posted by DUMBLEDORE on 2012-07-18:
Sounds to me like the Kellogg peole jumped on this and tried to cover it up with a bunch of hogwash. Their storage facility has been the subject of previous complaints. All I can say is beware of your cereal if it's from Kellogg.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Kellogg's:
Overall Rating:StarStarStarHalf star