Walgreens - Extreme Couponing Ruining the Store
Coupons - Complaint
I shop at my neighborhood Walgreens once or twice every week. I like the store, and I know and like most of the employees there. Seems like every time I go there however, they always seem to be out of their good sale items. At first I thought maybe the store had inventory issues or maybe I was getting there too late so I started going early in the week hoping to be the early bird to catch the worm. Didn't work, store is still out of sale items.
I spoke to the store manager and he tells me that the store is having problems with the extreme couponers who wipe out his inventory very early in the ad cycle and then the store is usually out of stock for a week or more, and he has to write rain checks to all his regular customers. He told me of an instance where a customer just yesterday bought 250 candy bars all with duplicate coupons and didn't pay even 3 dollars.
To me, it isn't fair that the store allows this. I know you can't stop people from couponing, but isn't there some way they can put a limit on how much one customer can buy? It's kind of ridiculous that all the merchandise is going home with a handful of greedy people and the regular customers go home with nothing. I told the manager that if this keeps up, I'm going to have to transfer my prescriptions out of the store and find a new place to shop that will actually have my items in stock. And I really don't want to do that because the people in this store are nice and the pharmacy takes good care of me, but what choice will I have?
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