Priceline - Unethical/illegal business practices
travel reservations - Complaint
GRAND JUNCTION, COLORADO -- DON'T USE PRICELINE. COM FOR PURCHASING HOTEL ROOMS..... Two times now, I've had to cancel or change hotel rooms, and have lost money as a result. Last week I booked a hotel for my parents, and had to cancel it (2 hours after I booked it). I was told I had to cancel it by noon on the day I purchased it, however I didn't book it until 6pm. My question is how can my cancellation requirement be 6 hours before I even made the purchase? I called to discuss it, and was told it doesn' matter--it was in the small print. Its an extremely unethical practice as far as I'm concerned. Please read the small print!!