Key Bank Cleveland Ohio -
OHIO -- I have been a Key Bank customer for 9 years. The customer service is horrible. Today July 16Th, my first attempt to reach customer service 57 minutes and then as I was being connected I was cut off. The second attempt well I'm still on hold and it has been 1 hour and 27 minutes. It says if you need customer service call this number and get connected the next week. I will close my account and NEVER do business with someone who will not service you.