Ashley Furniture - BUGS IN FURNITURE-Not covered in insurance
Sofas - Complaint
FREMONT, CALIFORNIA -- Bought two sofas from Ashley in 07-02-11. My daughter noticed she was itching. When we bought this furniture the salesman guaranteed that the insurance covered everything..My daughter stayed outta the house from Jan of 2012-April because the P.G.G couldn't solve a gas leak. My daughter went back into the house and the itching began. Read the insurance contract and to find out it didn't cover BUGS! Now, why I ask is there a clause about BUGS, unless they knew about their furniture getting bugs.
I called and sure enough they didn't want to do anything about it. The furniture was pd in full. You think that they would of done something to please a paying customer. Especially when the amount paid wasn't cheap! Also, everything wasn't covered as I thought that the salesman told me it would be covered.