Priceline.com - Priceline - Refund Deception
NEW YORK, NEW YORK -- Be aware! Priceline.com is very unwilling to refund your money and it takes forever. I bought a ticket and cancelled it one month prior the flight date. I lost 250 dollars, which was ok for me and I was told that the refund shall be made within 1-5 business days. On the 5th day I called them and asked where is my money and they said that it takes from 5 to 10 business days. On the 10th day I called again and asked about my refund. Operator told me that refund time is up to 15 business days.....????!!!!!! On my question what will happen if money won't come in 15 days operator said "we will look in to options and try to speed the process....., anything I can help you with beside that!? and I said the truth "no, all I wanted is to get the money back, which I counted on! you are misleading your customers and putting putting them into a difficult situation similar to the one I am in now. I budgeted for this month and now because of you I have no food and no money.