Hotwire - They changed my flight without informing me at all!
ASHEVILLE, NORTH CAROLINA -- I booked a flight with Hotwire and when I went to check in online the day before my flight the site wouldn't let me because it detected an issue with my flight. Turns out they changed my take off time, but not the take off time for my connecting flight! So I would arrive one minute AFTER my connecting flight would take off! When I called the airline to have them change it they politely told me I had to take it up with Hotwire since they would have nothing to do with that site and others like it. So I had to wait ANOTHER 45 minutes to talk to a Hotwire representative. This is bogus. The airline told me they notified Hotwire of the schedule change but Hotwire said they never were notified...of course not...Once I finally got through to a representative she changed my flight to once MUCH earlier because that was the only one that would get me to my destination close enough to the same time. Not only that, but I was left with nothing but "wait until you receive the email with your new ticket" No new confirmation number, no details about flight, nothing. I was not pleased...