21st Century Auto Group - Dishonest
SPRINGFEILD, NEW JERSEY -- I have been buying cars for the past 25 years and going to 21st Century Auto Group was the worst experience I've ever had. I had seen a BMW X5 advertised at a reasonable price online on their website. So I contacted them and after a few days of talking and negotiating we agreed on a price. I told them I'm 3 hours away so If I take the train up can you pick me up and take me to the dealer which was about only 15 minutes ride from the train station, the sales man agreed to pick me up. So I called again the day I was coming to make sure the car is still there, and he said it was come on up. So I bought my ticket and took the train up, first it took the sales guy 1 hour to pick me up (he said it was traffic!) then when we get to the dealer I sat at his desk for a while till the manager showed up a west African guy with a very thick accent and said the car was sold while I was on my way here!!! and then he tried to sell me a differ and more expensive car.... I was really angry, at this time, he said well you didn't put a deposit down, I said your sales man never asked me too, if he did I would be willing to do it..... so I don't know if he was telling the truth about selling the car that morning..... because its been a week and the add is still up on the website..... so I said Ok fine give me a ride back to the train station and suddenly everyone desappiered. After arguing with them for an hour the same guy that told me to come over gave me a ride back to the train station..... so they pulled a "bait and Switch" and when I didn't want to buy anything else they just ignored me....so don't ever go to these guys.......
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