Jet Blue Airlines - Airline Temporary Passes for Military Parents
CHICAGO, ILLINOIS -- Today, July 21, 2012 my husband and I took our son O'Hare Airport at 5:45 AM to drop him off for his destination to Japan. He is a Marine and he was in Afganistan for seven months. Also he was on leave for three weeks. When we approached the Jet Blue counter the supervisor, Jesse, informed us that we cannot get a temporary pass to accompany our son so we can see him depart.
All the other airlines give us the courtesy and gratitude that our son along with other soldiers are fighting for this country. We insisted with Jesse but he gave us the reason that our son is old enough to travel by himself. We thought this was a very stupid response. Can you explain this situation of being denied temporary passes to us?