Thrifty-Vancouver Airport - Abusive customer service
Car rental - Complaint
VANCOUVER, CALIFORNIA -- Abusive customer service(tall male),when questioning the forms, prior to signing. Forced you to sign forms, prior to inspecting vehicle. I wanted to write a comment in comment section, that I had my own car insurance, he verBally scolded me in a very loud voice(everyone looked that was in line) and said if I did not sign forms the way he told me too, I would be without a vehicle...therefore stranded in Vancouver Airport...
Talked to manager about his behavior and his response was,"you poor thing, he was tired from the end of his day".