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Thrifty-Vancouver Airport - Abusive customer service
Car rental - Complaint
Review by poorcustomerservice95 on 2012-07-21
Rating: 
VANCOUVER, CALIFORNIA -- Abusive customer service(tall male),when questioning the forms, prior to signing. Forced you to sign forms, prior to inspecting vehicle. I wanted to write a comment in comment section, that I had my own car insurance, he verBally scolded me in a very loud voice(everyone looked that was in line) and said if I did not sign forms the way he told me too, I would be without a vehicle...therefore stranded in Vancouver Airport...
Talked to manager about his behavior and his response was,"you poor thing, he was tired from the end of his day".
Talked to manager about his behavior and his response was,"you poor thing, he was tired from the end of his day".
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