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Stream Energy - Be Sure to Look at the Dates of Compliments or Complaints

Electricity - Compliment
Review by JCabrey on 2012-07-21
Rating: StarStarStarStarStar
BRIGANTINE, NEW JERSEY -- Although I noticed some negative reviews for Stream Energy in reading the discussions following them it seems often the person complaining didn't understand something about the process or how to accurately read their bill.

When I had the chance to take advantage of energy deregulation to get a more competitive rate a friend introduced me to Stream Energy. The process to switch was fast and easy and can be done online or over the phone. I received a confirmation letter welcoming me as a new energy customer confirming the rate plan I had selected.

My previous utility continues to deliver the energy, read the meter, provides the only bill, and emergency service if there were an issue outside of my home.

The only differences I see are a lower rate and both utility names on the bill now, one Stream for the generation and other other Atlantic City Electric for the delivery. I pay Atlantic City Electric like I always have and they take care of payment to Stream.

I am saving money and helping a friend by being his energy customer, a bill I would pay anyway, and it is now less thanks to him.

I think sometimes some of the complaints on forums like these may be planted by competitors. The switch to Stream Energy was fast and free and I have had reliable service at a better price ever since.
Comments:
Posted by trmn8r on 2012-07-21:
The dates of the most recent COMPLAINTS are a few months ago. Generally speaking the complaints contain words like "hate", "deceptive," "outrageous," "horrible." Those sound legit to me, but on the internet you have to use your intuition.

Sometimes comments on these public sites appear that they may be planted by a company for their own benefit - I've noticed that myself.
Posted by jktshff1 on 2012-07-21:
A "newbe" could be unfamiliar with the site. A comment on an old complaint can be very helpful as well as helping to resolve the situation. If you see a response that looks to you as spam, you can mark it as such for addy to review.
Posted by DebtorBasher on 2012-07-21:
That's so true JKT...I'm still getting 'helpful' votes on reviews that I posted more than 3 years ago.
Posted by trmn8r on 2012-07-21:
Oh really? Well, la-dee-dah!
Posted by DebtorBasher on 2012-07-21:
La-Dee-Dah yourself...are you askin' me to dance with you ;)

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