McDonalds - Rude and Stingy Managers
Both - Complaint
US 185 ASHLAND, KENTUCKY -- I have heard so many people complain about how rude the McDonalds managers and employees are on US 185 Cannonsburg KY since they opened.
I have witnessed first hand how rude they can be. If they know you and like you they will let you use 2 coupons at the same time. I know this because there are a couple of people that will let me use 2 coupons at the same time. Further more, I have a friend that gets the large tea almost every day at that location. One day my friend went in to get her tea (note; she has sugar Diab. and can only use sweetener instead of sugar) and she likes 10 Splendas in her tea. The Manager happened to be in a bad mood one day and refused to give her 10 Splendas. The Manager didn't know I was with her. When my friend went to her car (we were eating 2 #1s the Big Mac Meals)to see if she had some extra splenda in there, the manager started trash talking her. The Manager was saying that she was tired of my friend requesting 10 Splenda every time she came in and then the employees started making fun of how my friend was dressed, just to be funny.
Well when she came back in I told her about how they were talking about her. My friend is a wonderful person and would do anything for anybody at any given time. She didn't deserve that.(it was all said in front of other people in line.) One lady passed the table we were setting at and said that they're always rude there and that it does no good to complain to the managers because they are the ones starting all the gossip in there. That is true because I have complained several times and it did no good. I tried to get a number where I can complain and the manager said she didn't know it and she was to busy to worry about it.)So I stood up and they seen me with her and relised I was with her. I told them in front of everyone just like they had done. That they were the rudest restaurant we have ever been to.
Well today at 7:30 PM on 7/21/2012 my friend and I went to the same McDonalds to get 2 teas and they would only give her 7 Splendas opposed to the 10 she asked for. She got back to the car and told me about it and I asked her if she asked for the other 3 and she said yes. So I got mad about but I was nice when I went back in to get the other 3. I asked the cashier for 5 splenda, and I hadn't ordered anything. The cashier handed me a handful of them..... So the way I see it you get more from them by not ordering anything, than if you did order something.... I am tired of this McDonalds being rude to a lot of people and refusing to give a number to complain to. This day with them was the straw that broke the camel's back.... THANK YOU FOR READING THIS MAYBE SOMEONE HIGHER UP IN CHARGE OF THAT MCDONALDS WILL SEE THIS AND DO SOMETHING ABOUT IT.
KAREN ABRAMS ROSE