[X]
Write ReviewJump to 
1
Helpful
Votes
Votes
USPS Nightmares
Priority Mail "Tracking", Delivery/signature Confirmation
Review by private4limited on 2012-07-23
Rating: 
I spend about 6 months in Florida and 6 months in Massachusetts each year. I've always had problems getting packages from FL to MA; they usually disappear in Jacksonville. This time it actually made it to NJ before it was sucked into the void. It's been 7 days since it was sent "priority", 5 days since it supposedly left NJ. I could've walked to NJ and back by now.
I called the 800 number to initiate a search and the CSR dyslexic'd my P.O. box number. The receiving P.O.called me and filled me in on that but do ya think she would/could correct the mistake???
What really chaps my a** about this incident is that my friend was intending to send it express and the CSR at the P.O. talked her out of it and told her express is a waste. I have tried and tried to tell people to never never never send anything slightly important by any other way than express.
"Track and Confirm" is so incredibly misleading that the USPS should be forced to drop the "track" part. Bottom line -do NOT send anything even slightly important or time sensitive through the USPS. If you have no alternative, use express mail only and DO NOT let any CSR talk you out of using express. I am hoping against hope that this package appears by tomorrow but I really think it's gone to the place socks disappear to, never to be seen again. Will update if it is delivered
**update**
my package arrived at 2pm after 7 days, the last 5 days floating around vermont because somewhere along the way the zip code was "keyed in wrong." mmm hmm....
it was crushed pretty bad but, due to decent packing, the contents were ok.
my son sent me an express envelope from the same location yesterday at 3pm. it arrived by 10a.m. today, 4 hours before the lost package.
lesson learned...
I called the 800 number to initiate a search and the CSR dyslexic'd my P.O. box number. The receiving P.O.called me and filled me in on that but do ya think she would/could correct the mistake???
What really chaps my a** about this incident is that my friend was intending to send it express and the CSR at the P.O. talked her out of it and told her express is a waste. I have tried and tried to tell people to never never never send anything slightly important by any other way than express.
"Track and Confirm" is so incredibly misleading that the USPS should be forced to drop the "track" part. Bottom line -do NOT send anything even slightly important or time sensitive through the USPS. If you have no alternative, use express mail only and DO NOT let any CSR talk you out of using express. I am hoping against hope that this package appears by tomorrow but I really think it's gone to the place socks disappear to, never to be seen again. Will update if it is delivered
**update**
my package arrived at 2pm after 7 days, the last 5 days floating around vermont because somewhere along the way the zip code was "keyed in wrong." mmm hmm....
it was crushed pretty bad but, due to decent packing, the contents were ok.
my son sent me an express envelope from the same location yesterday at 3pm. it arrived by 10a.m. today, 4 hours before the lost package.
lesson learned...
Comments:
Posted by trmn8r on 2012-07-23:
The reason that USPS employees warn people about Express Mail being a waste (of money), is that is many cases it is. My postmaster does the same thing - if a package *should* take the same amount of time to get from me to Point B as Priority, there isn't a time incentive to paying a hefty premium.
I've never had a problem shipping packages with USPS. Priority Mail can take variable amounts of time, I do know that. When I want reliable shipping of packages, I use package experts like UPS or FEDEx.
I've never had a problem shipping packages with USPS. Priority Mail can take variable amounts of time, I do know that. When I want reliable shipping of packages, I use package experts like UPS or FEDEx.
Posted by Whiteduck on 2012-07-24:
I went to the Castleton, IN branch of the PO the other day and stood in their line waiting on service for about 5 minutes. When I got to the counter and asked for a roll of stamps, they didn't have any. No stamps. Of any kind. None. This is a post office, so I'm not real sure what they think their priority is, but I'd think stamps would be pretty high up.
Anyway, I'm just commiserating with the OP. The USPS is losing it's edge...
Anyway, I'm just commiserating with the OP. The USPS is losing it's edge...
Posted by Mike on 2012-11-27:
Your lucky yours at least came eventually. I have been blown off, lied to by almost every person at 1-800-ask-usps about my package that I was talked out of sending it the way I wanted to and talked into sending it via confirmed delivery which according to Websters dictionary means yes it will be delivered. My package is in limbo for over 3 weeks already and they couldn't give a crap since it isn't their package. They then say you should have had it insured. That is a catch 22 as when was the last time you went to a restaurant and ordered dinner and had to pay extra to make sure you actually got the food from the waiter/waitress you ordered it from and paid for?
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
United States Postal Service:
Overall Rating:
Recently Discussed:
- Extremely slow package delivery! - Is USPS using turtles to deliver mail now?
- Why can't you purchase first-class shipping online? - package shipment
- As usual, USPS has once AGAIN lost my package - Priority Delivery Service
- USPS 2-3 Day Priority Mail - Priority mail is not priority mail
- Wrongfully seized express package - Express shipping