Footlocker - Disgusted with damaged Jordan's sold to my son
Air Jordan - Complaint
1020 FLATBUSH AVE. BROOKLYN, NEW YORK -- I gave my son money to purchase sneakers as a graduation gift. I am a divorcee whom has had her second son graduate from high school and start college. I usually do not spend money on such high priced sneakers but he had received his Regents Diploma, from a great high school in Brooklyn, NY (Bensonhurst section).
I allowed my son to purchase the sneakers on his own. He returned home he realized that these 175 dollar sneakers were damaged.
He has been trying to either exchange them or get his money back. I intervened today when (tried to allow him to purchase these sneakers on his own since he will be 18 in a few months) he was sent to Nike Town, in Manhattan on 57th street for a voucher for 175 dollars. I went and they told us they don't know why they did that because we did not buy the sneakers from them.
I went with my son back to Footlocker in Brooklyn, where my son purchased the sneakers. The young manager refused to give us the money for the defective sneakers they sold my son, and they would not exchange them.
I was very upset because the Nike store said to us we have a thirty day policy for returns on the receipt which I pointed out as well to Footlocker. The manager said he was standing his ground.
He could not take back sneakers with a new release date!