Hobby Tron.Com - Run The Other Way!!
RC Gyro Helicoptor - Complaint
SANTA CLARITA, CALIFORNIA -- Run the other way before you buy from this site. I shop for almost EVERYTHING on line and have never written a bad review before. I ordered an RC helicoptor which ran for less than two days. On the secod day of flying only in the house it fell from the air and there was a distinct smell of burnt wires. Though it had been less than two days I was told I was out of luck. Their very prominantly displayed 30 day warranty does not apply if the box has been opened. That is not a warranty, that is a return policy. To make matters worse, when I contacted them by phone to discuss this matter, the representative manager hung up on me and despite my return call, I never heaard back from them. They had my money, so there was no need for them to talk to me again. What a shame in this business climate that customers who are actually spending money are treated so poorly.